Holiday FAQs

How long will it take for my order to ship?

Due to higher volumes during the holidays, your order may take longer than the typical 3-5 business days during regular season. We do our best to get orders out within one week of when your order is placed. Please be patient with us as we are a small, two-person run business and we try to ship orders as quickly as possible :)

 

When is the last day to place my order to ensure it will arrive by December 25th?

To guarantee holiday delivery, orders must be placed by December 12th. We do not guarantee holiday delivery for orders placed after this date.

 

Do you have an extended return policy?

Yes! During the holidays we do extend our return policy. All order placed starting in November may be returned until January 1st. 

Product

How do sizes run?

All of our tees are unisex sizing, and meant to be a relaxed fit unless otherwise specified. If you would like a more fitted look, we recommend sizing down.

Sweatshirts are also unisex sizing and run true to size. If you would like an oversized fit, we recommend sizing up.

Shipping

Do you ship internationally?

Unfortunately at the moment we only offer US shipping.

 

How do I get free shipping?

Free shipping on all US orders over $100. At the moment, we do not offer international shipping.

 

How long does shipping take?

You can expect your order to ship out within 5-7 business days, as long as your item is in stock. However, we are a small business and can sometimes take longer to get orders out - please be patient with us :) If you have a concern about your order, please email us at hello@3kindsco.com.

 

Returns & Exchanges

How do I return my order?

We accept returns of unworn clothing and unused products within 15 days after delivery of product. If we receive a returned product in damaged condition, we do reserve the right to deny a refund. 

Please note that original shipping charges are non-refundable; however, a prepaid return label will be provided to the email we have on file to return your goods. 

If you would like to return a product, email us directly at hello@3kindsco.com

 

Do you offer exchanges?

We do offer exchanges. If you would like to exchange a product, email us directly at hello@3kindsco.com

 

Other

Do you offer wholesale?

Yes! For wholesale inquiries, please email us at hello@3kindsco.com.